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主選單 > Practical English 商圈英語 > Unit 6 單元6 |
Unit 6 Refund or Exchange | 單元6 退換貨 |
* Vocabulary Bank |
1. |
return |
退貨 |
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2. |
refund policy |
退貨規定 |
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3. |
exchange |
更換 |
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4. |
receipt |
收據 |
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5. |
tax refund |
退稅 |
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6. |
validate |
驗證 |
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7. |
wrap |
包裝 |
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8. |
delivery |
運送 |
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9. |
bag |
袋子 |
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10. |
wrapping service |
包裝服務 |
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11. |
Would you like us to wrap it for you? |
這需要包裝嗎? |
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12. |
Would you like a bag for this? |
你需要袋子嗎? |
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* Conversation Practice 1 |
Customer |
Excuse me, can you help me? |
不好意思,你可以幫我嗎? |
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Service Staff |
Yes, of course, what can I do for you? |
當然,請問需要什麼? |
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Customer |
I just bought this T-shirt this afternoon, but it doesn’t fit. It’s too small. |
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我下午買這件T-shirt不合身,太小了。 |
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Service Staff |
Do you want to change it or get a refund? |
你想要換一件還是退款呢? |
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Customer |
I'd like to change it for a larger size. Do you have these in extra large? |
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我想換一件大一點的。
你們有特大號嗎? |
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Service Staff |
That will be 300 NT dollars. |
總共是300元。 |
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Customer |
Do you accept credit cards? |
可以刷卡嗎? |
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Service Staff |
No problem. |
沒問題。 |
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* Conversation Practice 2 |
Service Staff |
May I help you? |
你好!請問需要什麼服務? |
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Customer |
I’d like to exchange this bottle for a blue one. |
我想要換藍色水壺。 |
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Service Staff |
Ok. Do you have the receipt? |
好的。你有帶收據嗎? |
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Customer |
Yes. Here you are. |
有的,在這裡。 |
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Service Staff |
I am sorry. The blue are sold out. |
不好意思,藍色水壺賣完了。
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Customer |
What color do you have now? |
哪現在有哪些顏色? |
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Service Staff |
We have only black and white. |
只有黑與白兩種顏色。 |
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Customer |
I see. |
了解。 |
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* Conversation Practice 3 |
Service Staff |
Is this everything for you today? |
今天要買的東西都在這裡? |
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Customer |
Yes. |
是的。 |
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Service Staff |
Ok. It’s 300 NT dollars.
Would you like a bag for this? |
好的。 總共是300元。你需要袋子嗎? |
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Customer |
No, thank you. I have my own shopping bag. |
不用,謝謝。我有自己的購物袋。 |
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